FREQUENTLY ASKED QUESTIONS

Who can enter the Promotion?

Australian residents who are aged 18 or over.

When is the Purchase Period?

The Purchase Period commences at 10th October 2021 and ends at 11:59pm AEST 26th December 2021.

When is the Claim Period?

The Claim Period commences at 9:00am AEST 10th October 2021 and ends at 11:59pm AEST 31st January 2022.

What is the Bonus?

The Bonus is made up of Finish products valued at $100.00 (RRP), consisting of Finish Rinse Aid (301176) x1, Finish Dishwashing Cleaner 250ml Lemon (241468) x1, Finish Dishwashing Cleaner 250ml Original (152681) x1, Finish Freshener (3137795) x1, Finish Quantum Ultimate Pro 0% 34ea (3160897) x1, Finish Quantum Ultimate Pro Tablets 32s Original (3106650) x1, or alternative Finish Products with the same value.

What do I need to purchase to claim the Bonus?

Purchase a Bosch dishwasher from a participating retailer between 10th October and 26th December 2021.

How do I claim the Bonus?

Register your claim online at www.boschpromotion.com.au by 31st January 2022.

In order to obtain the Bonus, the Online Form must be completed in full and must state the purchased Eligible Product’s model number, serial number, invoice/receipt number, name and location of the store where the purchase was made, as well as the Purchaser’s nominated Bonus delivery address and contact details. Claims must include a copy of the original invoice which clearly shows the Eligible Products purchased and paid for in full (balance owing $0) within the Promotional Period. Claims will not be accepted by post, email, fax or any other means.

How do I receive my Bonus?

The Bonus will be issued by post at the Purchaser’s nominated Bonus delivery address. It is the Purchaser’s responsibility to provide the correct delivery address and contact details. The bonus will be delivered within 60 days after validation of the claim. Claimants will be notified via e-mail once the claim has been processed and validated.

Which products are not eligible?

Any project or commercial purchases, developments, trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock.

Which purchases are not eligible?

Any project or commercial purchases, developments etc. (i.e. any similar arrangements other than personal renovations), trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock, lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period), hire purchase or rental agreements, all purchases made directly from BSH Home Appliances Pty Ltd or from the Bosch Shop and refunded purchase. 

Where can I find my serial number?

Can't find your serial number? Click here for help.

I am having trouble entering the promotion, what could be wrong?

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your entry. You will not be able to submit your entry until all information has been correctly entered.

Who should I contact if I need further assistance?

For technical issues with the online claim, please contact our Customer Service Team on 1800 037 772 Monday-Friday 9am-5pm AEST or enquiries@boschpromotion.com.au.