FREQUENTLY ASKED QUESTIONS

Who can enter the Promotion?

Australian residents who are aged 18 or over.

When is the Purchase Period?

The Purchase Period commences at 7 June 2021 at 9:00am and ends on 31 December 2021at 11:59pm AEST.

When is the Claim Period?

The Claim Period commences on 7 June 2021 at 9:00am AEST and closes on 31 January 2022 at 11:59pm AEST.

What purchase is eligible and how much cashback will I receive?

You will receive $200 Cashback when you purchase the Bosch Series 8 Home Connect i-DOS Washing Machine (WAX32K41AU) together with the Bosch Series 8 Home Connect Heat pump dryer with AutoClean (WTX88MH0AU). 

How do I claim my cashback?

Register your claim online at www.boschpromotion.com.au by 31 January 2022. In order to obtain the Bonus, the Online Form must be completed in full and must state the purchased Eligible Product Pair’s model numbers, serial numbers, invoice/receipt number, the Purchaser’s nominated bank account details, as well as name and location of the store where the purchase was made. Claims must include a copy of the original invoice which clearly shows the Eligible Products Pair purchased and paid for in full (balance owing $0) within the Promotional Period. Claims will not be accepted by post, email, fax or any other means.

How do I receive my cashback?

The Bonus will be issued by Electronic Funds Transfer (EFT) into the Purchaser’s nominated Australian bank account. It is the Purchaser’s responsibility to provide the correct details for the bank account for the Bonus payment to be paid into. Payments via EFT will be made within 60 days after the validation of the claim. Claimants will be notified via e-mail once the claim has been processed and validated.

Which products are not eligible?

Any project or commercial purchases, trade seconds, scratch and dent stock, discount clearance outlet purchases, ex-display or used stock.

Which purchases are not eligible?

Any lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period with the balance owing showing $0.00), hire purchase or rental agreements, all purchases made directly from BSH Home Appliances Pty Ltd or from the Bosch Shop and refunded purchases.

Where can I find my serial number?

Can't find your serial number? Click here for help.

I am having trouble entering the promotion, what could be wrong?

Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your entry. You will not be able to submit your entry until all information has been correctly entered.

Who should I contact if I need further assistance?

For technical issues with the online claim, please contact our Customer Service Team on 1800 037 772 or enquiries@boschpromotion.com.au.